GATETARD ("we", "us", or "our") operates the website gatetard.in and the web application at app.gatetard.in (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials. We use JWT (JSON Web Tokens) for session management.
Usage Data
When you use the Service, we collect data related to your activity, including:
- Mock test attempts, scores, and time spent per question
- Bookmarked questions and personal notes
- Study planner entries and schedules
- Subject and paper preferences
Device & Technical Data
We may collect standard technical information such as your browser type, device type, IP address, and referring URL. This helps us maintain and improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Generate your performance analytics and progress reports
- Process your mock test results and track your scores
- Save your bookmarks, notes, and study plans
- Process payments through our payment provider
- Send you important service-related communications
- Respond to your support requests and feedback
3. Payments
We use Razorpay to process payments. When you make a payment, your payment information (such as card details or UPI ID) is collected and processed directly by Razorpay. We do not store your full payment credentials on our servers. Razorpay's handling of your payment data is governed by their Privacy Policy. We only retain transaction references, amounts, and payment status for our records.
4. Data Storage & Security
Your data is stored securely using industry-standard cloud infrastructure with encryption at rest and in transit. We use HTTPS, hashed passwords, and token-based authentication. While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.
5. Data Sharing
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties that help us operate the Service (e.g., database hosting, Razorpay for payment processing)
- Legal Requirements: If required by law, court order, or governmental regulation
- Safety: To protect the rights, safety, or property of GATETARD, our users, or the public
6. Cookies
We use essential cookies and local storage to manage your authentication session and remember your preferences. We do not use third-party advertising or tracking cookies.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your test results and study data
To exercise any of these rights, contact us at the email address listed below.
8. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, reach out to us at support@gatetard.in.